Faculty Toolkit Dashboard

Dashboards are updated each Friday.

CBS2 Academic and Research ServiceNow Tickets (Purchasing Requests)

Date	Total Number of ServiceNow Tickets	ServiceNow Tickets In Process	ServiceNow Tickets Received	ServiceNow Tickets Closed
10/8/21	415	73	124	126
10/15/21	387	60	106	152
10/22/21	320	59	109	134
10/29/21	279	85	156	216
11/5/21	193	96	156	216
11/12/21	187	110	143	162
11/19/21	144	115	113	148
1/7/22	91	88	74	95
1/14/22	102	98	117	112

Campuswide Reimbursements (Out of Pocket)

Date	Total Number of Reimbursements Received	Number of Reimbursements Closed
10/8/21	46	82
10/15/21	54	103
10/22/21	51	58
10/29/21	68	83
11/5/21	67	46
11/12/21	72	40
11/19/21	54	67
1/7/22	57	82
1/14/22	50	170

CBS2 On Campus Assistance (Embedded in Schools)

Historical numbers.

Week of 1/14/22	School of Engineering	School of Social Sciences, Humaities and Arts	School of Natural Sciences	Total	Total Since Inception
Faculty	0	0	0	0	19
Staff	0	0	0	0	37
Student	0	0	0	0	11
Unknown	0	0	0	0	1
Grand Total	0	0	0	0	68

CBS2 On Campus Assitance (Faculty Support Center)

Historical numbers.

Week of 1/14/22	School of Engineering	School of Social Sciences, Humanities and Arts	School of Natural Sciences	Total	Total Since Inception
Faculty	0	0	0	0	9
Staff	0	0	0	0	0
Student	0	0	0	0	10
Unknown	0	0	0	0	2
Grand Total	0	0	0	0	21

Chemical Inventory and Review

Date	MAQ Overage	Number of Chemical Reviews Completed	Chemical Review Turnaround Time
10/8/21	0	100	<24 hours
10/15/21	0	100	<24 hours
10/22/21	0	100	<24 hours
10/29/21	0	125	<24 hours
11/5/21	0	73	<24 hours
11/12/21	0	75	<24 hours
11/19/21	0	91	<24 hours
12/3/21	0	104	<24 hours
1/7/22	0	59	<24 hours
1/14/22	1	74	<24 hours
4/22/22	0	25	<24 hours

Escalation Requests (Submitted through Escalation Request Form)

Date	Number of Incoming Escalation Requests	Number of Escalation Requests Resolved
11/5/21	0	0
11/12/21	0	0
11/19/21	0	0
12/2/21	0	0
1/7/22	0	0
1/14/22	0	0